Refund policy

Returns

• Taking into consideration the unique nature of our products, we cannot accommodate returns. 
• We meticulously check, and hand-pack each item to ensure perfection before dispatch.
• If, for any reason, your experience falls short of expectations, kindly reach out to us at info@herbariumhandmadesoap.com and we'll be delighted to assist you promptly.

Order Cancellation

• You have the right to cancel your order within 24 hours, as long as the package has not been dispatched.
• Cancellation must be made via email at info@herbariumhandmadesoap.com or by phone at 2516007186, quoting your order number and email you used during purchase.